Metadata Issue

Metadata issues can result in a number of problems. For example:

  • Your book's title or cover image may show up incorrectly, or not at all, on Kindle devices
  • The 'language declaration' may cause problems in various reading devices. For instance, we sometimes see this set to Arabic (the first option in the list), which will cause the page turns to move right to left.

Any metadata issue will need to be fixed in the original version of the file, and then reuploaded as normal to your NetGalley client account.

If you have a content file that prevents the book from being made available in the catalog, accessed by members, or causes difficulty for the members who are reading the book, you will receive a notification from the NetGalley team that details the problem. You will see this notification on the title details page, and in an email sent to your "File Import Notices" email address (found in the Settings of your Publisher Account.)

Was this article helpful?
0 out of 0 found this helpful