File Too Large

If you received a notification that your file is too large (either from the NetGalley team, or visible on your title details page), please consult our File Restrictions and File Size Limitations. To reduce the size of your files, visit our File Optimization Suggestions and reupload a smaller file in your NetGalley client account.

Please Note: If your book is available for Request or Read Now, and you upload an new file that is too large, your approved NetGalley members will see an error message when trying to download:

  • In Adobe Digital Editions: "Failed to open PDF document" 
  • In the NetGalley Shelf App: "This PDF is too large to render on this device"

To prevent confusion, please follow the steps above to reduce the size of your ePub or PDF and reupload a smaller file.

If you have a content file that prevents the book from being made available in the catalog, accessed by members, or causes difficulty for the members who are reading the book, you will receive a notification from the NetGalley team that details the problem. You will see this notification on the title details page, and in an email sent to your "File Import Notices" email address (found in the Settings of your Publisher Account.)

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