For clients with a subscription account, NetGalley will provide customized online training as part of your start-up process. We'd also be happy to set up calls for ongoing support, best practices conversations, or training any new team members during any point of your subscription!
For all other help, troubleshooting, or just general questions, please email us at concierge[at]netgalley.com and we will be happy to respond within business hours ET, Monday through Friday.