Invite or Reactivate a New User

Only Company Admin and Imprint Managers can manage Users. To learn more about permissions, visit User Role Definitions and Permissions. Please note: Pay-per-title clients are allowed only one user.

To add or reactivate a User:

  • Company Admin (1-min video): Click on the Manage Users tab in the top navigation, then the "Add a User' button.
  • Imprint Manager (1-min video): Click "Account Settings" at the top of the dashboard (next to your name), then Imprint Users from the left sidebar. Next, click "Add a User". 

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Enter the user's email address and click "Save". If the email address is already in use for a member (reader) account, that person will need to update their member account to use a different, unique email before you can invite them using their professional email address.

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Provide additional details like the user's name and role, which will determine their level of permissions. Note: Imprint Managers may only create Imprint Users. Only Company Admin may create other Company Admin.

After the "Save" button is clicked, the user will receive an email prompting them to create a password and sign in using their individual user credentials. The subject line of that email is: Invitation to join [Publisher] team on NetGalley. Imprint Managers and Company Admins can also copy the invitation link generated to send the invite out manually. 

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Once the user has successfully created their login credentials, you will see their name and email address in the full list of Users and Company Admin will now be able to choose this user as an Imprint Manager from their Company Admin Dashboard. Learn more about assigning an Imprint Manager.

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To reactivate a User that was previously Deactivated, simply navigate to the Deactivated tab and click "Reactivate". 

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